Social media rules of conduct
Welcome to Zurich’s social media channels.
We created our social media channels for a wide audience, to provide information and to exchange ideas.
We ask you to adhere to the following rules of conduct when participating on our social media platforms to ensure a constructive and pleasant experience:
- Be respectful: Treat all users with respect. Don't post anything offensive, abusive, discriminatory, or hateful.
- Maintain Privacy and Confidentiality: Only share content that is meant to be public and doesn't invade anyone's privacy.
- Stay on topic: Give constructive feedback and keep your comments and posts relevant to the conversation.
- Follow the rules: Stick to the terms of service and guidelines of the social media platform, and make sure you comply with all applicable laws and regulations.
- Respect intellectual property rights: Don't post anything that infringes on copyright or trademarks.
If your posts do not follow these rules of conduct, we reserve the right (but have no obligation) to remove any content. Should someone continue to break the rules or post unconstructive posts we reserve the right to ban the user from our social media channels.
If you are a Zurich client and have specific questions about your relationship with Zurich, we ask you to contact your Zurich advisor or us directly at social.media@zurich.com, or, if possible, through a private message posted on the relevant channel.
Zurich hosts its social media pages but is not affiliated with Facebook, X or any other platform provider. Therefore, we do not have any control over how these or other third parties use the information you share on the site. You should be familiar with the platforms’ terms, privacy and security policies, and understand how your information can be displayed and used throughout the site as well as by other third-party sites that may be linked to the social media platform. Please note that Zurich is not responsible for the terms, privacy or security policies or practices applied by such providers or any other third parties.
When you contribute to our social media platforms, you agree to allow Zurich, Zurich Group entities, or our designated third parties to use any information from your contributions as described in our Privacy Notice. This includes assessing our marketing strategies' impact and conducting statistical evaluations.
Because social media channels are public platforms and anyone can participate, we cannot be responsible for views expressed other than our own. Please also note that we may post links to third-party sites. However, this does not constitute an official endorsement of the respective sites, content or company.
Zurich will never ask you for any personal information on any social media channel, so please never disclose your personal information or policy details in the public space of our channels.
The information provided by Zurich or its employees on its social media channels is for information purposes only. Nothing on Zurich’s social media channels should be construed as a solicitation, offer, advice, recommendation, or any other service to acquire or dispose of any investment or to engage in any other investment or transaction. For information about any specific products and/or country please visit the respective website. Nothing on Zurich’s social media channels constitutes a promise or offer of employment. The information presented in this material comes with no guarantees or warranties, whether express or implied, regarding its accuracy, completeness, or reliability. Zurich holds no responsibility to revise or update any information herein. Furthermore, any opinions set forth within this material are subject to revision without prior notification.
"Zurich" and its logos are registered trademarks of Zurich. Except as indicated otherwise, all intellectual property, especially copyright and trademark rights, and similar rights in the information, text, graphic images, logos, features or functions, and layout contained on social media channels are the exclusive property of Zurich, and may not be copied, reproduced, posted, transmitted or distributed, in whole or in part, in any form (electronic or written) without first having obtained Zurich's express written consent (except for the below).
No use of Zurich intellectual property on social media channels should be construed as granting a license or any other right to use any copyrights, trademarks or logos. Moreover, the downloading or printing of any materials on social media channels will not result in the transfer, explicit or implied, of any rights. You may, however, download or print any pages from zurich.com for personal, non-commercial use only, provided you do not remove any copyright or other proprietary right notice.
The copyright in some documents and other material available on social media channels may belong to third parties and such documents and other material have been produced on social media channels with the permission of the third-party copyright owners. You must check copyright notices on or in respect of such documents or material.
For further information, please refer to the legal notes on zurich.com that also apply to Zurich’s social media channels.