American Depositary Receipt Program

Zurich Insurance Group Ltd has an American Depositary Receipt (ADR) program with The Bank of New York Mellon (BNYM). For information relating to an ADR account, please contact BNY Mellon’s Shareowner Services at www.mybnymdr.com. In the USA call on +1-888-BNY-ADRS or outside the USA on +1 201 680 6825 or by mail. General information on the company’s ADR-program can be obtained from The Bank of New York Mellon at www.adrbnymellon.com.